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Professional, great English-speaking agents in Guadalajara, Mexico trained to represent your business and provide personalized service.
Our agents deliver value by creating customer loyalty. We will drive your customer through your sales cycle with our expertise and multichannel communication technology.
Multichannel communication technology to stack your customer’s attributes and unify communication platforms while reporting conversions across all channels. The result is scalability with certainty.
Let us set & confirm your important appointments. Have an event? We will invite, register and confirm attendees to your corporate function.
We hire only the most talented English speakers, most of whom have attended primary or secondary education in the United States. You know your product; we know communication.
Our communication is transparent. Our agreements are simple and easy to understand. We don’t believe in surprises. We are committed to always improving to provide cost-effective and timely contact center solutions that make it easy to choose us.
Business Process & Inside Sales Outsourcing is just a smart choice for today’s businesses. It allows you to focus on what’s most important to your business so you can grow and expand at a pace that works for you. Some of the reasons our clients partner with us include:
By choosing The Call Wizards as your outsourced contact center, your team is free to focus on your core business. Don’t waste your valuable resources hiring and managing employees to answer calls that are beneath or outside their skillset.
Customer support is a moving target; customer retention is the mission. Our trained professionals support customers so post-sale communication is consistent & easy. We’ll upsell, fulfill orders & resolve any issues that occur quickly & efficiently; your company is the hero.
When you work with our trained agents, be assured we will motivate your customers to buy your product or talk to your sales team. We get to know your products, services, and brand so we speak your language, which translates into increased revenue & a happier inside sales team.
Your brand is your most valuable asset. Though post sale communications tends to be low priority, your customers have some of the most important interactions after the sale. The Call Wizards transforms an ordinary experience into something extraordinary.
Everytime your customer is pushed into a voicemail or automated system, your company loses credibility. Studies say that 70% of customers will hang up when they are put into an automated system, especially if they can’t figure out how to get connected to an actual person instantly. A missed call is a missed opportunity & your competitor has a solution.
At The Call Wizards, our trained specialists become an extension of your in-house team. We treat your customers with care and ensure they become your company’s brand ambassadors.
We’ll deliver your customer a personalized experience and create a solution that is perfect for your business.
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